Q: How is FACTSä licensed?
A: FACTSä comes packaged with desktop software for Officers, Supervisors and Support (with different levels of data access). All desktop software is connected to a central server running on PostgresSQL database (the PostgresSQL database is included). For more product requirement info, please see the FORCE ACCOUNTINGä datasheet.
Q: How many users can FACTS ä support?
A: FACTSä includes a PostgresSQL database that will support from 5 to 500 networked users. Support for Microsoft SQL Server will be included in the next release and will accommodate 2,000+ networked users.
Q: What technologies were used to develop FACTSä?
A: FACTSä is a client/server software application developed using industry-standard Microsoft C# and utilizing the .NET 2.0 framework (.NET 2.0 is provided).
Q: How are reports created?
A: FACTSä uses industry-standard Crystal Reportsä (included) to create online and printed reports
Q: What data integration is available?
A: All data can by exported as tab-delimited files or MS Excel files. Custom Data import/Integration services are also available for RMS integration.
Q: How is workflow (e.g., routing and email) implemented?
A: FACTSä automatically invokes the industry-standard email (SMTP-based) used at your Agency to route reports. No additional set-up is required.
Q: What is the software pricing?
A: FACTSä costs $2,500 for the main module and $100/per sworn officer (volume discounts are available).
Q: What is the pricing for services?
A: FACTSä Annual Support and Maintenance contracts are available for purchase at 15% of license price per sworn officer. Training and Custom Data import/Integration services are sold separately – please call for a quote.
More Questions? Contact Us:
Technical and Installation Questions: (831) 335-8351 or email@example.com
Sales and Training Questions: (775) 266-3530 or firstname.lastname@example.org