Just the FAQs

Q: How is FACTS licensed?
A: FACTS comes packaged with desktop software for Officers, Supervisors and Support (with different levels of data access). All desktop software is connected to a central server running on PostgresSQL database. For more product requirement info, please see the FORCE ACCOUNTINGä datasheet.
Q: How many users can FACTS support?
A: FACTS supports for Microsoft SQL Server and accommodates 2,000+ networked users.
Q: What technologies were used to develop FACTS?
A: FACTS is a client/server software application developed using industry-standard Microsoft C# and utilizing the .NET framework (.NET is provided).
Q: How are reports created?
A: FACTS uses industry-standard Crystal Reportsä(included) to create online and printed reports.
Q: What data integration is available?
A: All data can by exported as tab-delimited files or MS Excel files. Custom Data import/Integration services are also available for RMS integration.
Q: How is workflow (e.g., routing and email) implemented?
A: FACTS automatically invokes the industry-standard email (SMTP-based) used at your Agency to route reports. No additional set-up is required.
Q: What is the software pricing?
A: FACTS costs $2,500 for the main module and $100/per sworn officer (volume discounts are available).
Q: What is the pricing for services?
A: FACTS Annual Support and Maintenance contracts are available for purchase at 15% of license price per sworn officer. Training and Custom Data import/Integration services are sold separately – please call for a quote.
Q: Where can I get more information?
A: You can visit www.crosswind.com, send an email to sales@crosswind.com or call us at (888) 980-7728.