Law Enforcement

Valcour Cloud Public Safety™ provides robust, CJIS compliant CAD/RMS functionality for sworn agencies. It tracks all incidents and related documents from the initial call to the final resolution of the case.  Valcour's data-centric design and real-time data sharing eliminates the need to enter the same information more than once. 

Safety and Security

Valcour Cloud Safety and Security™ is designed for non-sworn agencies. In addition to basic CAD/RMS functionality, it provides self-dispatch, silent dispatch and shared dispatch to support different patrol types. Provides online citizen/employee reporting to help manage issues and prioritize calls for service. 

Campus Safety

Valcour Cloud Campus™ is available for both sworn and non-sworn Campus Safety agencies. In addition to CAD/RMS functionality, Valcour Campus™ supports the specialized reporting needs of Educational organizations such as the Clery data collection and reporting and Maxient Student Conduct Incident Reports.

​Valcour Cloud Public Safety™ is CJIS-compliant and supports the needs of many different agency types and sizes.  Our data-centric design and real-time data sharing eliminates the need to enter the same information more than once. Multi-agency data sharing is supported. Valcour Cloud Public Safety™ gives dispatchers, field officers, and PSAPs a powerful dashboard allowing them to manage all on-going and past incidents in a single view. Valcour Cloud Public Safety™ is 100% Mobile and supports both on-line and off-line operation on tablets, MDCs and desktops. Field officers can issue E-Tickets and E-Warnings for parking or civil violations.

Valcour was the first SaaS CAD/RMS solution in the nation as well as the first Community-based CAD/RMS deployment.

How We Compare

Our development and business philosophy is to select the technologies that provide high performance, affordable solutions for our customers.

  • Platform independent deployment: Valcour SaaS CAD/RMS™ can be deployed on any internet capable device with adequate resolution inclusing Toughbooks,  iPads, tablet or fablet.
  • Easy updates: The architecture and development environment allows for continual, incremental updates so Valcour SaaS CAD/RMS™ will evolve along with the LE environment and continue to support the latest hardware and networking technologies.
  • Highly scalable and flexible partnering deployment: LE Agencies can choose to operate standalone and work cooperatively as a cluster, sharing  data and dispatching resources.    

What Sets Us Apart

​We are extremely customer focused, we hold a live community forum monthly to discuss and create solutions for municipal, county, state and federal level issues.

  • Resource sharing allows agencies of all sizes to create partnerships to enable temporary sharing of officers, dispatchers and other resources as needed. This is helping cover both staffing shortages and major emergencies (see our Case Study below). 
  • Advanced Mobile design automatically switches between online and offline to provide continuous access in when cellular signal is dropped. 
  • Reporting requirements are challenging especially for smaller agencies. In addition to our standard reporting (e.g, NIBRS and Clery), we developed the Report Builder to enable agencies to develop their own custom reports that can be scheduled to be automatically generated and automatically distributed via email.

 Valcour Basics

Valcour Core, the base package provides agencies the ability to customize workflows, import violations, forms, mutual aid partnerships, and more. Valcour Modules provide additional functionality on an as needed basis. Together these allow our agencies to create a solution that works for them. 

Computer Aided Dispatch (CAD)

Valcour Cloud CAD/RMS™ provides a fully functional CAD interface as part of its core product. Valcour™ supports flexible dispatch, self-dispatch, silent dispatch and shared dispatch. To support different Dispatcher data entry preferences, Valcour™ provides both a text-based Command Line Interface as well as a menu-driven interface. Each call is automatically given a sequential incident number based on agency settings. Calls can be canceled by checking a box on the initial call screen. Even when canceled, the call is tracked with a number and can be counted statistically, or altered, dispatched, etc., at any time in the future. Integrated mapping allows dispatchers to locate incidents on a map and identify closest available units for dispatching.   


 Valcour Cloud CAD/RMS™ runs on any display with sufficient resolution and internet. Unlike many mobile products, Valcour Mobile works both offline and online and will automatically switch from online to offline access depending upon the field officer’s cell coverage allowing work to continue. Valcour will automatically resync data upon signal acquisition. Integrated mapping allows officers to locate incidents on a map and display route directions to the incident.  E-Ticket and E-Warnings for civil or parking violations can be printed and delivered in the field. Because Valcour™ is centrally administered, updates take a matter of minutes, system-wide–no more installing updates on each desktop or cruiser.    


 Valcour Cloud CAD/RMS™ provides many pre-designed reports as well as custom HTML5 reports that support graphs and charts for Agency analytics. Output in both Excel and PDF formats are supported. Valcour’s Scheduled Reports feature enables users to create reports that can be automatically scheduled and emailed on a one-time or recurring basis. Valcour™ also supports mandatory report types such as Clery, Campus Crime/Fire Logs and NIBRS. All NIBRS data is collected directly from an incident and once all appropriate information is added, Valcour™ can generate a NIBRS Report.  To streamline the NIBRS reporting process, errors are flagged and automated direction is provided to the user to easily identify and remedy the error, prior to the case approval process.

Records Management (RMS)

The Valcour Cloud CAD/RMS™ tracks all incidents from the initial call to the final resolution of the case, including accidents, arrests, bookings, citations, warrants, use of force tracking, race data collection and other key data. Supporting a paperless design, reports, interviews, photographs, video, briefing summaries, etc. are integrated into the product. All information in Valcour™ (depending on the role of the user) is available to officers in the field. Valcour™ data-centric design focuses on two main goals: to reduce the time spent on paperwork and to improve data integrity. This data-centric design, backed up with our real-time data sharing, eliminates the need to enter the same information several times. All data entered is immediately available to the appropriate personnel within an Agency or group of Agencies (in the case of a multi-jurisdictional deployment). Data entered from the office, the field or a vehicle is uploaded in real-time and is available to all with appropriate role-based access permission. 

Real-Time Resource Sharing

 Valcour Cloud CAD/RMS™  provides agencies of all sizes the ability to cost-effectively build information and operational capacity without building complexity. Valcour™ can be deployed as a standalone solution or be expanded into a multiagency deployment, allowing partnering agencies to not only share information and data, but to also to share staff, technical resources, and best practices. Valcour’s flexible design allows it to support a breadth of different operational charters operating within a single real-time, information sharing deployment. Each agency can set up Valcour to support their workflow, policies and procedures. 

The availability of CJIS-Compliant Cloud Hosting provides agencies the ability to maintain modern CAD/RMS systems at a fraction of the cost of traditional CAD/RMS systems. There are no server installations or system software downloads to individual devices required. Software updates are accomplished in a matter of minutes.  Valcour™ supports Windows, Android and IOS on Edge, Chrome, Firefox and Safari browsers.