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Valcour is designed to meet both core CAD/RMS requirements as well as address the different operating requirements for Campus, Municipal, County and State agencies.
Valcour is provided as a web-based Software As A Service (SaaS), this includes Software, Support, Maintenance and Hosting Services—there is no onsite Agency server hardware required. In addition to standard CAD/RMS functionality, agencies can choose optional modules to address their operating needs which provides flexibility and cost effectiveness.
| Valcour CAD/RMS Core: In addition to standard CAD/RMS functionality, Valcour Core also includes 2-factor authentication, NIBRS, Clery and Maxient Reporting, Daily Crime and Fire Logs, Property tracking and a Report Builder for custom reports. | ● $6000/per year for up to 10 users● $600 per additional user/per year (for both read-write and read-only) |
| Automatic Location (AVL/AOL) for iPhones: Using integrated Google mapping, locate personnel and equipment in real time. | ● $1000/per year for up to 10 users● $100 per additional user/per year (for both read-write and read-only) |
| Chat: Chat allows you to securely share sensitive information about Calls for Service. Agency can set regular expiration for Chat communication records for a predetermined amount of time. | ● $500/per year for up to 10 users● $50 per additional user/per year (for both read-write and read-only) |
| Scheduled Reports: Allows you to automatically generate and send any custom report to any email list at the time, date and interval desired. | ● $500/per year for up to 10 users● $50 per additional user/per year (for both read-write and read-only) |
| Use of Force: Allows agencies to track the application of force used by their officers within an incident as well as to report out on Use of Force. | ● $1000/per year for up to 10 users● $100 per additional user/per year (for both read-write and read-only) |
| Violations: Ability to track specific violations as well as print warnings and parking violations. | ● Custom set-up based on agency requirements, Call for pricing |
| E-Ticket & Warning Frame: Designed for sworn departments who are interested in tracking State motor vehicle violations and need to issue/print both warnings and e-citations in the field. | ● Custom set-up based on agency requirements, Call for pricing |
| Mobile: Designed for sworn departments, Valcour Mobile provides both off-line and on-line connectivity for officers needing access from within their vehicles. | ● $3500 per year for up to 10 users● $350 per additional user/per year (for both read-write and read-only) |
| Support During business hours: Direct support contact with CrossWind via Designated Contacts only between the hours of 8:00am and 6:00pm ET. Calls from non-Designated Contacts will be charged at After-hours support rate. | ● No charge |
| After-hours Support: Direct after-hours telephone support between 6:00pm and 8:00am ET will be charged at a rate of $150.00/hour. | ● $150/hr |
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Acceptable Use Policy
Customer will not: (a) use the System for service bureau or time-sharing purposes or in any other way allow third parties to exploit the System, except as specifically authorized by Agreement with CrossWind; (b) provide System passwords or other log-in information to any unauthorized third party; (c) share non-public System features or content with any third party; or (d) access the System in order to build a competitive product or service, to build a product using similar ideas,features, functions or graphics of the System, or to copy any ideas, features, functions or graphics of the System. In the event that it suspects any breach of the requirements of this AUP, including without limitation by Users, CrossWind may suspend Customer’s access to the System without advanced notice, in addition to such other remedies as CrossWind may have. This AUP does not require that CrossWind take any action against Customer or any User or other third party for violating the AUP, but CrossWind is free to take any such action it sees fit. This AUP may be updated on the CrossWind website as required.Customer will be notified of any updates.