About Us

Our Mission

CrossWind Technologies uses leading edge technology to create simple, effective real-world solutions using open, standards-based technologies. Our development and business philosophy is to select the technologies that provide the highest performance with the lowest cost-of-ownership to meet customer needs.

Our Market

Since 2006, we have focused on the law enforcement market. Law enforcement agencies are currently facing a rapidly changing information landscape armed with decades-old software technology. We believe that our technology will provide a many-fold improvement on operations efficiency at half the price of current solutions. More importantly, it will provide law enforcement agencies the ability to stay ahead of the technology curve.

Our Product and Technologies

Consistent with our mission, CrossWind began development of the first completely web-enabled CAD/RMS solution for the law enforcement market in 2010. CrossWind partnered with the Burlington Police Department to combine best practices in CAD/RMS workflow and policies with the latest web development tools to create Valcour CAD/RMS™.

Our current technical expertise includes: React, GraphQL, Ruby on Rails, MySQL,  Javascript, NoSQL (Redis, Memcache), automated testing with (Rspec and Cucumber) and both Linux and Windows server technologies.

Our supporting business model for Valcour CAD/RMS™ is to provide:

  • Platform independent deployment: Valcour CAD/RMS™ can be deployed on any internet capable device. This means that our mobile functionality can be deployed in cruisers using a Toughbook, an iPad, any tablet.
  • Highly scalable and flexible partnering deployment: LE Agencies can choose to work cooperatively as a cluster, share selected data and dispatching resources.
  • Always up-to-date: The architecture and development environment allows for continual, incremental updates so Valcour CAD/RMS™ will evolve along with the LE environment and continue to support the latest COTS hardware and networking technologies.
  • Valcour CAD/RMS™ is built on open standards.

Our History

CrossWind Technologies’ mission has been to provide simple, effective real-world solutions using standards-based technologies to the public, private and educational sectors. What sets CrossWind apart from most software vendors is that we continue to combine a depth of software development and support experience with the most modern technologies. Since 2006, 100% of our business has been within the public sector, specifically for law enforcement.

CrossWind Technologies, Inc. was founded in 1989 to develop high availability, networked productivity applications for Fortune 1000 companies and the Federal markets. In 1990, our award winning Synchronize™ line of Group Calendaring and Scheduling products enjoyed many technology firsts, including being the first commercial Motif application to market (in any category) as well as the first client-server groupware application (in any category) on the market in 1992. Our next generation product, CyberScheduler for Windows™ was introduced as the first web-enabled group calendar on the market. In 1997, CrossWind introduced the first Linux groupware product on the market with CyberScheduler for Linux™.

Our high-performance architecture enabled our solution to grow to meet the needs of expanding organizations worldwide. Our customer sites included installations with many as thousands of users. Our diverse customer base included technology companies such as Intel, Motorola, Hewlett-Packard and Siemens-Nixdorf, universities such as Carnegie Mellon, University of California Regents, MIT, government agencies such as the NSA, IRS and the Australian Army, and telecom vendors such as Nortel Networks and Bell South. The largest Synchronize installation was part of the U.S. Department of Agriculture (USDA) workgroup automation project, where CrossWind partnered with IBM to supply Synchronize as a key component in a geographic information system for 30,000 Forest Service employees in 795 locations.

Federal Sector

  • National Security Agency
  • USDA Forestry Service
  • Dept. of Defense U.S. Army
  • Sandia National Labs

Tech/Telecom Sector

  • Intel
  • Motorola
  • Hewlett-Packard
  • Nortel Networks
  • Bell South
  • Hughes Networks

Education Sector

  • Carnegie Mellon University
  • University of Waterloo
  • York University
  • University of California
  • Purdue University

Acceptable Use Policy

Customer will not: (a) use the System for service bureau or time-sharing purposes or in any other way allow third parties to exploit the System, except as specifically authorized by Agreement with CrossWind; (b) provide System passwords or other log-in information to any unauthorized third party; (c) share non-public System features or content with any third party; or (d) access the System in order to build a competitive product or service, to build a product using similar ideas,features, functions or graphics of the System, or to copy any ideas, features, functions or graphics of the System. In the event that it suspects any breach of the requirements of this AUP, including without limitation by Users, CrossWind may suspend Customer’s access to the System without advanced notice, in addition to such other remedies as CrossWind may have. This AUP does not require that CrossWind take any action against Customer or any User or other third party for violating the AUP, but CrossWind is free to take any such action it sees fit. This AUP may be updated on the CrossWind website as required.Customer will be notified of any updates.​

2022 - The State of Vermont Valcour installation includes 1,920 users at 74 LE agencies dispatching for a total of 248 active Fire and EMS agencies.  Introduced Advanced CAD support for PSAPs

2021 - Introduced the Valcour Mobile cloud solution that can run both online and offline.

2020 - Won statewide CAD/RMS bid for State of Vermont 

2019​ Introduced the Valcour States Attorney Module 

2018 Moved primary Valcour hosting to NLETS.org, the premiere interstate justice and public safety network in the nation

2017 Valcour Analytics released

2016 Valcour CAD/RMS™ is  used by over 100 public safety agencies

2015 - Automatic Vehicle Location with Google Maps available on Valcour CAD/RMS™

2014 - ETicketing for Valcour CAD/RMS™ allows automatic submission of citations to the VT Justice Bureau

2013 - Validated NIBRS reporting and Clery Reporting for Valcour CAD/RMS™

2012 - Valcour CAD/RMS™ provides real-time, multi-jurisdictional data sharing

2011 - Valcour CAD/RMS™ goes live, and is the first completely cloud-based public safety solution on the market.

2010 - CrossWind begins collaboration with Burlington Police Dept on a fully cloud-based CAD/RMS product.

2008 - FACTS™ Use of Force Reporting for Law Enforcement is released

2006 - CrossWind enters the Public Safety market with the development of FACTS™ Use of Force Reporting.

2001 - CrossWind's groupware division is spun-off from Kronos, Inc. as an independent company.

1999 - CrossWind was acquired by Kronos, Inc. (NYSE: KRON) for the TimeCard Express™ technology,

1998 - ​CrossWind begins development on their TimeCard Express™ product, a Microsoft Outlook® based time and billing product for office workers

1997 - CrossWind ships CyberScheduler™ the market’s first HTML/web calendaring and scheduling application

1996 - CrossWind ships the first Linux groupware product on the market with CyberScheduler for Linux™

1995 - CrossWind introduces Mobile Computing for Synchronize™   -Synchronize™ selected to provide real-time networked scheduling and task management for USDA’s workgroup automation project for over 30,000 Forest Service employees in 795 locations

1994 - CyberScheduler™ was introduced as the first web-enabled group calendar on the market. • Synchronize™ wins the Scheduling portion of the $163M Systems Acquisition Support Services (SASS) for the defense intelligence community

1993 - CrossWind ships Synchronize 1.2™, a multi-threaded design capable of supporting 50,000 users, available on over 20 UNIX platforms offering clients for Windows, NT, Mac, Motif and ASCII • Introduces Synchronize™ Windows client

1992 - Synchronize™ is the first client-server groupware application to market (in any category) • CrossWind inks OEM Agreement with Siemens Nixdorf Informationssysteme AG for world-wide distribution of Synchronize™ as part of their OCIS desktop.

1991 - CrossWind partners with Pyramid Technology for $30M Airforce EDSS office automation solution