Our History

CrossWind Technologies’ mission has been to provide simple, effective real-world solutions using standards-based technologies to the public, private and educational sectors. What sets CrossWind apart from most software vendors is that we continue to combine a depth of software development and support experience with the most modern technologies. Since 2006, 100% of our business has been within the public sector, specifically for law enforcement.

CrossWind Technologies, Inc. was founded in 1989 to develop high availability, networked productivity applications for Fortune 1000 companies and the Federal markets. In 1990, our award winning Synchronize™ line of Group Calendaring and Scheduling products enjoyed many technology firsts, including being the first commercial Motif application to market (in any category) as well as the first client-server groupware application (in any category) on the market in 1992. Our next generation product, CyberScheduler for Windows™ was introduced as the first web-enabled group calendar on the market. In 1997, CrossWind introduced the first Linux groupware product on the market with CyberScheduler for Linux™.

Our technical expertise includes Microsoft, Oracle, Unix/Linux and web technologies. Our development and business philosophy is to select the technologies that provide the highest performance with the lowest cost-of-ownership.

Our high-performance architecture enabled our solution to grow to meet the needs of expanding organizations worldwide. Our customer sites included installations with many as thousands of users. Our diverse customer base included technology companies such as Intel, Motorola, Hewlett-Packard and Siemens-Nixdorf, universities such as Carnegie Melon, University of California Regents, MIT, government agencies such as the NSA, IRS and the Australian Army, and telecom vendors such as Nortel Networks and Bell South. The largest Synchronize installation was part of the U.S. Department of Agriculture (USDA) workgroup automation project, where CrossWind partnered with IBM to supply Synchronize as a key component in a geographic information system for 30,000 Forest Service employees in 795 locations.

Public Safety Information Systems

In 2006 CrossWind began development on its first LE product: FACTS: Use of Force Reporting™. One of our FACTS customers, Burlington Police Department, VT (BPD), wanted a CAD/RMS that met their evolving needs. As a result, in 2010, with assistance from a variety of agencies and users in local and State law enforcement, BPD  wrote an RFP for a solution that addressed the operational needs of law enforcement agencies with a vision of supporting agencies up to 1,000 officers, meeting reporting and budgetary needs, as well as meeting the BJA Standards for a modern CAD/RMS system. CrossWind responded and won the bid.

In October 2011 Valcour CAD/RMS™ went live at Burlington Police Department, VT serving 200 users. Currently, thirty-five agencies have gone live with Valcour CAD/RMS™ in Franklin, Washington, Rutland, Windham and Lamoille Counties (with over 62 additional Fire Department, EMS and Search and Rescue agencies dispatched from five PSAPs). These agencies, from seven different counties and three statewide agencies, all run within a shared, real-time, multi-jurisdictional deployment with over 1100 LE personnel, 30 prosecution staff and 130 Defense Attorneys. The Valcour deployment in Vermont is currently spread across two sites, one self-hosted at Burlington Police Dept and another in a high-security, Tier-4 certified CJIS-compliant cloud hosting data center. Data is shared (and mirrored) across those two sites.