Category Archives for "User Stories"

Sep 15

User Story: Roll Out Experience

User Stories

Jon Namdar

Jonathan Namdar is a Sergeant at the South Burlington Police Department, a member of the Vermont Internet Crimes Against Children Task Force and a Valcour CAD/RMS™ Mentor.   Q How did the Roll Out at South Burlington Police Department go? A As the Valcour CAD/RMS™ Program Manager for SBPD, I had direct contact with CrossWind on a […]

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Jan 06

User Story: PSAPs

User Stories

Judy Dunn

Lieutenant Judy Dunn manages Dispatch services at St Albans Police Department Dispatch Services (PSAP). They process 150,000 calls per year with 9 FT and 3 PT dispatchers. The St. Albans Police Department is located in Northwestern Vermont in Franklin County, serving both the citizens of the Town and City of St. Albans, providing Administrative, Patrol, […]

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Jul 18

User Story: NIBRS

User Stories

Mike Driscoll

Mike Driscoll is a Records Clerk and a Valcour CAD/RMS™ Trainer at Burlington, VT Police Department.   Q What’s your experience with NIBRS before Valcour CAD/RMS™? A My background in NIBRS had been limited to my experiences in our older CAD/RMS system. From the experience I do have in both, Valcour CAD/RMS™ has proven to […]

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